The world of smart thermostats has become increasingly popular over the past few years, with many homeowners looking to upgrade to a more energy-efficient and convenient heating and cooling system. However, as with any connected device, there are concerns about privacy and data collection. ###
What Data Do Smart Thermostats Collect?
Smart thermostats collect various types of data, including:
*
- Account data: This includes information such as login attempts, app usage, and settings changes.
- Energy management data: This refers to data related to energy consumption, such as peak usage hours and automation.
- Usage data: This includes location-based data, indoor air quality, and other factors that affect heating and cooling.
- Pro data: This refers to data about professionals who install and work on the thermostat.
These categories of data help companies understand how people use their thermostats and make informed decisions about design and marketing efforts. ###
What Do Smart Thermostat Companies Do with This Information?
Smart thermostat companies primarily use the collected data for internal analysis. They may also share data with third-party companies for additional analysis, marketing opportunities, and product development. *
- Nest collects data on setup, environmental data, direct adjustments, and technical data.
- Resideo collects account data, energy management data, usage data, and pro data.
These companies use the data to improve their products and services, but they also need to comply with data protection regulations. ###
Do Smart Thermostats Share Your Data with Third Parties?
Smart thermostat companies may share data with third-party companies, but they must obtain explicit customer permission and comply with data protection regulations. *
- Resideo requires explicit customer permission to share data with third-party connections.
- Nest requires explicit customer permission to share data for commercial or marketing purposes.
- Ecobee has a strong privacy background and does not share data with third-party companies without customer consent.
Companies like Sensi and Honeywell Home have a policy of never sharing personal information with third parties. ###
Can Smart Thermostats Access Video or Audio of Your Home?
Smart thermostats do not have the capability to access video or audio of your home. They only sense activity and presence using motion sensors. *
“We have strict policies and technical measures to prevent unauthorized employee access to your data (including sound and video recordings).” – Ecobee
However, some advanced thermostats from Ecobee have built-in speakers for voice assistants and may connect to other devices, which could potentially allow for video or audio access. ###
Can You Stop a Smart Thermostat from Sensing Your Activity?
Some thermostats, such as Nest, allow you to turn off learning or presence sensing functions, but this may limit the functionality of the thermostat. * Nest allows you to turn off learning or presence sensing functions, but this may limit the functionality of the thermostat.
If you’re concerned about privacy, it’s recommended to not connect or use voice assistants or other devices with the smart thermostat. ###
How Do I Learn About My Specific Thermostat’s Privacy Policies?
Brands should have their privacy policies posted online, and you can learn more by visiting their websites or contacting their customer support. *
| Brand | Privacy Policy |
|---|---|
| Ecobee | https://ecobee.com/privacy |
| Nest | https://www.nest.com/privacy |
| Honeywell Home | https://www.honeywellhome.com/privacy |
By visiting the websites or contacting customer support, you can learn more about your specific thermostat’s privacy policies and make informed decisions about your data. ###
Which Brands Are Best When It Comes to Thermostat Privacy?
Resideo’s Honeywell Home and Ecobee appear to do well when it comes to third-party data sharing, and Ecobee has a strong privacy background. Nest has a good track record of protecting its own data, but its approach to data collection is more nebulous. *
- Resideo’s Honeywell Home and Ecobee have a good track record when it comes to third-party data sharing.
- Nest has a good track record of protecting its own data.
- Amazon’s approach to data collection is more nebulous and puts it in last place.
By doing your research and understanding the privacy policies of different brands, you can make informed decisions about your data and choose a thermostat that meets your needs.
